3jili Privacy Policy

When you register and use 3jili, we collect certain personal information that is necessary to operate your account and provide our services to you. This includes your full name, date of birth, email address, mobile number, and the payment details you use to deposit and withdraw funds on the platform. We also collect technical information such as your device type, browser, IP address, and general location data when you access the platform from the Philippines or elsewhere. In addition, we keep records of your activity on the platform, including bets placed, games played, transaction history, and any communications you have with our support team. We may also collect information you voluntarily provide when you fill out forms, respond to surveys, or contact us for assistance. All information collected is used solely for the purposes described in this Privacy Policy and in accordance with applicable Philippine law.

The personal data we collect is used primarily to create and manage your 3jili account, process your deposits and withdrawals, and verify your identity as required by Philippine regulations. We use your contact details to send you important account notifications, transaction confirmations, and updates about changes to our platform or policies. Your activity data helps us improve the platform experience, detect unusual or potentially fraudulent behaviour, and ensure that our services remain fair and secure for all players. We may use aggregated, anonymised data for internal analytics and product development purposes, but this data cannot be used to identify you personally. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. If we ever wish to use your data for a purpose not covered by this policy, we will seek your explicit consent before doing so.

3jili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. If 3jili undergoes a business restructuring, merger, or acquisition, your data may be transferred to the new entity, and we will notify you of any such change in advance. We will never share your personal data with third parties for their own independent marketing purposes without your explicit consent. Any third-party service providers we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law.

We store your personal data on secure servers and apply industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. Access to your personal information within our organisation is restricted to staff members who genuinely need it to perform their job functions, and all such staff are bound by confidentiality obligations. We use encryption for data transmitted between your device and our platform, and we regularly review our security practices to ensure they remain effective against evolving threats. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you also play a role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. We retain your personal data for as long as your account is active and for a reasonable period thereafter as required by law or legitimate business purposes. When your data is no longer needed, we dispose of it securely in accordance with our data retention procedures.

As a user of 3jili based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to know what personal information we hold about you, to access a copy of that data, and to request corrections if any of it is inaccurate or out of date. You may also request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected and there is no legal obligation requiring us to retain it. If you believe your data has been processed in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond to your request within a reasonable timeframe. We are committed to handling all data rights requests with care, transparency, and respect for your privacy.

3jili uses cookies and similar tracking technologies to help the platform function correctly, remember your preferences, and improve your overall experience. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting core functionality such as staying logged in or completing transactions. We may also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement — this data is collected in an aggregated, anonymised form and is not used to identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some features of the platform work. We do not use cookies to serve third-party advertising or to track your activity across other websites. By continuing to use the 3jili platform, you consent to our use of cookies as described in this section.

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements in the Philippines. When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the platform or by email. We encourage you to review this page periodically so you are always aware of how your personal data is being handled. Your continued use of the 3jili platform after any updates have been posted will be taken as your acceptance of the revised policy. If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team at the contact details shown in the footer below.